Shipping Policy

ORDER PROCESSING

Every order is handled with care by our team. Because we offer a variety of products, preparation times can vary:

• Processing Time: Typically between 1 business day and 4 weeks, depending on the product type and the order volume.

• Dispatch: We pride ourselves on efficiency. Your order is dispatched the very same business day it is completed.

• Confirmation: You will receive an email confirmation with all your shipping details as soon as your package leaves our facility.

SHIPPING OPTIONS & DELIVERY 

We partner with reliable couriers to provide secure delivery across Belgium and the rest of Europe.

Note: Delivery times begin after the processing period is complete and depend on your specific location and chosen shipping method.

SELF-PICKUP

If you prefer to collect your items personally:

1. Select the Self-Pickup option at checkout.

2. Wait for our notification email confirming your order is ready.

3. Collect your items at our location during standard business hours.

TRACKING ORDER

Transparency is key. Once your package is on its way, we will send you a tracking link via email. This allows you to follow your journey in real-time right to your doorstep.

If you have any other specific questions about the Terms of Service, please get in touch with us at info@artaper.com, on WhatsApp at +32 470 06 25 25, or by calling us.

Our complete contact information is posted below:
ARTAPER BV 
info@artaper.com
Aarschotsesteenweg 436,
3012 Wilsele, Leuven, Belgium. 
+32 470 06 25 25
BE1017076870